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Outsource Options Inc (OOI) is a state of the art tele-marketing outsource company located in the Albany, New York area. Our main focus has been, and will always to personally train each and every call center consultant so that we may offer the highest quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

Our call center software can handle any size campaign while our highly trained BPO call center management team can offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center agents by yourself.

Outsource Options Inc. Call Center gives your company a competitive business advantage by providing you with a highly trained and educated call center staff for the same price as you would pay for a overseas company for one higher paid and less well trained call center agent.

The high demand for call center services has provided our company with an abundance of respectable resumes of qualified telemarketers that want to work with and for you.

In today's highly competitive outsourcing market, we are a company that focuses on the values of American business relationships with their clients and our #1 language is English speaking agents that understand the American customer. Which is an added value when you are considering who will be speaking to your clients. Leaving it to chance that you client can't understand what a call center agent is saying is no longer an option. Many of the offshore call center agents are bilingual in their native language and it makes it very difficult to the North American ear to understand them. You will not have to worry about that issue at all.

In addition, unlike traditional call centers, Outsource Options Inc, stays focused on managing more of its call center agents one outsourced or inbound customer oriented campaign at a time in order to properly control quality, performance and positive employee morale. We will manage man power based on the results your company wants achieved. We will not sacrifice expectations, consistency or results.

Proudly Serving: The United States of America